Live selling is becoming increasingly popular and can be used not only in the fashion industry. Our client—Leas Bonbons De Mandy knows this very well! The shop offers sweets from all over the world and even though it operates in such a specific industry, it uses online sales tools on a daily basis. It generates huge interest in products, and thousands of viewers follow these live broadcasts! If you're curious about how to achieve this, read this story!
Les Bonbons De Mandy is a shop, which offers a variety of candies, chips, drinks and other products from different cultures, which it presents live on Facebook as well as on its website https://www.lesbonbonsdemandy.fr
For its promotion, it mainly uses Facebook lives, during which it presents its products, explains their exceptional origins and unique flavors. She also uses other social networking platforms such as Instagram, Twitter and even TikTok, sharing attractive product photo, regional recipes and interesting facts about cultures from around the world.
What are the biggest challenges you face in your daily work? What task takes up the most of your time?
"Before we discovered Selmo, the day-to-day running of our shope was extremely difficult and exhausting. Tasks such as sending summaries, managing client orders, controlling payments, creating labels and collecting client information took us many hours, and it was very easy to get confused due to fatigue. The system streamlined and automated these processes, saving us time and avoiding costly mistakes. Now we can focus more on client service and the development of our shop, knowing that Selmo effectively handles these tedious tasks."
What was the reason you decided to try Selmo?
"We decided to try Selmo because of the significant challenges we faced in the day-to-day management of our shop. Time-consuming tasks were becoming exhausting and error-prone. When we discovered that Selmo offered automated solutions, we saw an opportunity to improve our efficiency and reduce these errors. The 7-day free trial allowed us to see many benefits and helped us better serve our clients while simplifying literally everything we were struggling with."
Did the same task that used to take so much time become easier to manage thanks to Selmo?
"Absolutely, thanks to Selmo, the task that used to take a lot of time is now managed more easily and quickly. Activities such as summary creation, live invoicing, customer management and notifications are automated, which has reduced effort and minimized errors."
How has Selmo helped you?
"Selmo helped us by automating time-consuming and complex tasks. This reduced our workload and allowed us to devote more time to other things related to store development. Thanks to Selmo, we achieved the following results:
📌 200% increase in invoicing speed, with fewer lost clients
📌 Live sales have doubled!
📌 A time saving of at least 60 hours per month (previously it took us a whole week to issue invoices, which now allows us to save a huge amount of time and avoid the need to employ an additional person)
📌 100% increase in audience interest during live broadcasts."
Would you recommend Selmo to other vendors? Why?
"Absolutely! We recommend Selmo because the automation it offers has had a significant impact on our operational efficiency and profitability. The benefits are numerous! We believe that other sellers can also benefit from these advantages to improve their efficiency, customer service and impact for business development."
If you also encounter these types of problems and inconveniences in your daily work, try Selmo. You can use a 7-day trial period, completely free. Check here and see how you can save more time and spend it on other activities 😊.