Customers receive a summary on their phone via SMS
Your Butik order has been placed. Pay for it:
https://selmo.cart/321AD
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Frequently Asked Questions
How does Selmo work on TikTok?
During live broadcasts, Selmo recognizes viewer comments that contain product codes (e.g., "Selmo 10"). When a customer enters the code, they receive an SMS with an order summary and a payment link. All orders are then sent to your Selmo dashboard—just like with Facebook sales.
How do I connect Selmo to my TikTok account?
After enabling the integration in the Selmo dashboard, you'll receive a unique registration link. Paste it in your bio, i.e., in the description of your TikTok profile. This will allow your customers to connect with your store, and Selmo will automatically recognize their comments with product codes.
💡 Note: To add a link in your bio, you must have a TikTok Business Account.
Do customers need to do anything before their first purchase?
Customers only need to connect their TikTok profile to the Selmo store once by clicking the link in the bio and registering their phone number and username. After this registration, they can place orders without any additional steps.
Does automation on TikTok work like it does on Facebook?
Yes! The principle is the same. During your stream, simply say or show your customers the product code (e.g., "Selmo 10") so they can conveniently place their order in the comments.
Can I broadcast on TikTok, Facebook, and Instagram at the same time?
With the Selmo app, you can broadcast simultaneously to Facebook and Instagram from a single device. However, due to TikTok limitations, broadcasts on this platform must be done from a separate device (e.g., a second phone or tablet).